Terms & Conditions 

The characteristics of the Comet service are described on the Comet website or application before you can subscribe to the service. You are not subject to any contract duration commitment and can cancel your subscription to the Comet service at any time. Once purchased, the Data Plan cannot be refunded. For any commercial or technical inquiries, please contact Comet customer service at: www.cometesim.com. For any questions concerning your personal data, you can contact: service@cometesim.com .Addresses of conet affiliates providing the Comet services are detailed on the website: www.cometesim.com. Comet eSIM  is a comet mobile trademark. 

Introduction 

If you are reading this, it means you have a Comet (e)SIM card, granting you access to mobile data services in various countries (“Services”). The (e)SIM card and Services are provided by comet S.A.S or one of its affiliates comet eSIM under these Terms & Conditions (“T&C’s”). The Services may be embedded into various devices, including (but not limited to): connected cars, laptops, tablets, or other authorized devices (“Device”).

For further assistance, please contact customer service (“Customer Service”) at: www.cometesim.com 

Definitions and Framework 

The “Service” can be purchased exclusively via the Comet application or website on an authorized Device. The Service may not be available in all regions or on all devices and is subject to these T&C’s. The Service consists of providing prepaid cellular Data Plans (data allowances valid for a specified duration) to connect your Device to the Internet (“Data Plans”). The countries where you can use the Data Plans are listed when browsing available offers. Offers may change periodically and may vary based on your location. By purchasing the Service, you confirm that you are authorized to use the Service and are responsible for paying according to these T&C’s. 

These T&C’s, including the personal data protection clauses referenced herein (collectively, the “Agreement”), outline the terms governing your use of the Service. “Customer”, “You”, and “your” refer to the Service user, while “Comet mobile ”, “we”, “our”, and “us” include Cometesim S.A.S and any of its affiliates involved in providing the Service. Your enrollment, use, or payment for the Service signifies your unconditional acceptance of the T&C’s as presented in this Agreement available on www.cometesim.com. If you disagree with these terms, you may not use the Service. 

We may update or modify this Agreement as required by law. Unless otherwise stated, changes take effect immediately upon posting on www.cometesim.com. In cases of significant changes, we will make efforts to notify you directly. Continuing to use the Service after changes are posted indicates your acceptance of the modified Agreement.