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FAQs
Frequently Asked Questions
- What is an eSIM? An eSIM, or "embedded SIM," is a digital version of the traditional SIM card built directly into your smartphone or tablet. It functions just like a physical SIM, but without the need for plastic cards or SIM trays. No more fiddling with tiny tools or swapping SIMs—just seamless, modern connectivity. Say goodbye to the old way and embrace the future of mobile technology!
- Can I make calls and send SMS? Please verify your current plan .If you’ve purchased a data-only plan , it won’t support traditional voice calls or SMS . However, you can still make calls and send messages through data-based app like WhatsApp or FaceTime.
- How does my phone prioritize the eSIM over my regular SIM?
You can manage this in your device’s mobile data settings by choosing which SIM to enable or disable. To make sure your phone uses the eSIM while traveling, turn on Data Roaming for the eSIM and turn it off for your regular SIM.
Also, don’t forget to set your Comet eSIM as the preferred SIM for mobile data.
- Can I purchase an eSIM online?
Absolutely! Activating your eSIM online is quick and easy—just download the eSIM profile directly to your compatible device. The process only takes a few minutes, and you’ll be connected in no time. While some providers may charge a fee, Comet lets you download your eSIM profile completely free.
To use eSIM services, you'll need:
- An eSIM-compatible device
- A mobile carrier that supports eSIM technology and offers data plansAvailability of eSIM data plans depends on your location and carrier. Comet supports eSIM in over 200 destinations across all five continents!
- What happens if I run out of data? Don’t worry – we’ll notify you when you’re nearing your data limit. If you run out, you can easily top up or purchase a new eSIM—just make sure you're connected to Wi-Fi. Unlike traditional providers, we won’t charge you extra beyond your data plan. Plus, we offer unlimited plans for even more flexibility and peace of mind.
- What are the main advantages of using an eSIM?
eSIMs remove the hassle of dealing with physical SIM cards—no need to search for a store, wait for a delivery, or fumble with paperclips to swap SIMs. Everything is done digitally, saving you time and effort.
For frequent travelers, eSIMs are especially convenient. Whether you're moving between countries or cities, you can stay connected instantly—no matter how often your location changes. It’s perfect for business travelers or expats who regularly travel between two countries. With eSIM, you can keep your home line active and easily switch to a travel data plan with Comet.
Comet’s eSIM technology delivers reliable mobile connectivity anytime, anywhere. Unlike traditional SIMs, you can activate your eSIM profile in just minutes on a compatible device and enjoy seamless internet access. Once installed, your eSIM is ready to go whenever you need it—no swapping, no waiting.
